• High Availability—100% data protection guarantee
• New Outlook Web Application (OWA) with the premium version now available in multiple browsers
• Improved ActiveSync

High Availability –100% Data Protection Guarantee

New to Exchange 2010 is our 100% data protection guarantee. Our proprietary architecture replicates your data multiple times across our East and West coast datacenters. It's a level of protection that is unmatched.

For example: In case of a major disaster or complete power loss in one of our West coast datacenters, we will fail affected customers over to our East coast datacenter without any data loss.

OWA 2010 Key Features

• Conversation View: Groups messages from a single conversation together which can then be managed, ignored, moved and deleted.
• Premium Version of OWA Available in Multiple Browsers: Internet Explorer 7+, Firefox 3+ and Safari 3+.
• Single Page of Messages: All messages are on one page regardless of the size of the folder.
• Shared calendars and contacts in OWA.
  
• Nickname Cache:  Helps users address email more quickly by providing a suggested name list as an address is typed.
• Filters:  Now easier to apply from a convenient dropdown menu with common options.
• Search:  More powerful with advanced queries.
• View Shared Calendar and Contacts:  Providing the ability to check schedules and availability of users.
• Presence: Colorful indicators to let the user know if their contact is available to chat or not when used in conjunction with OCS.
• Instant Messaging (IM):  Contains OCS instant messaging functionality within the client.
• SMS Sync:  Exchange ActiveSync® now provides the ability to send/receive SMS text messages from OWA.

ActiveSync Key Features:

• Reply State: The icon update helps answer the question, "Did I handle that email yet?"
• Installable client:  Upgrading email functionality no longer requires users to update their phones. All the latest features of Exchange are available to any mobile device that has Windows Mobile 6.1 or later. Users of Exchange can download an update to Outlook.

New Plans and Plan Structure for Exchange 2010

These new 2010 plans will be offered  on an individual mailbox basis with the ability to choose three different levels of plans: Standard, Advanced and SaaS Suite / Business Productivity Suite (BPS).

• Standard: Ideal for companies who have users needing varying degrees of functionality.  With this offering, most features are purchased a la carte so your customers can add only the features they need.
  Standard Plan Mailbox (Each, Includes 5 GB Storage)
  
  
• Advanced: Ideal for companies requiring more extensive compliance requirements. With this offering, critical enterprise services are included in the price per mailbox.
  Advanced Plan Mailbox (Each, Includes 25 GB Storage)
  
  
• SaaS Suite/Business Productivity Suite (BPS):  Ideal for companies who require productivity/collaboration features. With this offering, critical enterprise services are included in the price per mailbox as well as SharePoint and OCS.
  BPS Plan User (Each, includes 25 GB Storage)